Term and Conditions

Welcome to Fly Fish Food Store. These Terms and Conditions govern your access to and use of our website www.flyfisfood-shop.com and your purchase of our premium fly tying and fishing materials. By accessing our site and making a purchase, you agree to be bound by these terms. Please read them carefully.

Our store caters to the global community of dedicated fly tyers and anglers who value precision, quality materials, and the artistry of the craft. We are committed to providing exceptional products and service, from our hand-selected chenille and feathers to our precision tools and vises.

1. Acceptance of Terms

By accessing, browsing, or purchasing from the Fly Fish Food Store website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Shipping & Returns policy, and any other policies referenced herein. If you do not agree with any part of these terms, you must not use our website or services.

2. User Obligations and Responsibilities

As a user of our website and services, you agree to:

• Provide accurate, current, and complete information during account registration and checkout.
• Use the website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.
• Not attempt to interfere with the proper functioning of the website, including through the use of viruses, malicious code, or automated systems.
• Be responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• Ensure you are of legal age to form a binding contract in your jurisdiction, or if a minor, have parental consent.
• Comply with all applicable local, national, and international laws and regulations regarding your use of our site and the purchase of goods.

3. Products and Services Description

Fly Fish Food Store specializes in high-quality materials and gear for fly tying and fly fishing. Our product range includes:

• Fly Tying Materials: Chenille, Feathers & Marabou, Tube Fly Materials, and other specialized consumables.
• Tools & Equipment: Precision Tools & Vises, Fly Tying Accessories, Fly Boxes.
• Apparel & Gear: Clothing & Logo Gear, Hats, Wading Gear, Nets & Accessories, On Water Accessories.

We strive to ensure all product descriptions, images, and specifications are accurate. However, slight variations in color, texture, or size of natural materials (like feathers and chenille) may occur. All weights, measures, and descriptions are provided for guidance but are approximate.

4. Orders and Payment Terms

4.1 Order Process

Placing an order constitutes an offer to purchase. We will send an order confirmation email acknowledging receipt. A contract between us is only formed when we dispatch your order and send a shipment confirmation email.

We reserve the right to refuse or cancel any order before shipment for reasons including, but not limited to, product availability, errors in product or pricing information, or suspected fraudulent activity.

4.2 Pricing and Payment

All prices are listed in US Dollars (USD). We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

Accepted Payment Methods: We accept secure payments via Visa, MasterCard, JCB, and PayPal. Payment is processed at the time of order.

You represent and warrant that the payment information you provide is correct and that you are authorized to use the chosen payment method.

4.3 Shipping and Delivery

We ship globally, excluding select remote regions and parts of Asia. Please see our Shipping Policy for the most current list of serviceable areas.

• Order Processing: Orders are carefully packed and prepared within 1-2 business days.
• Delivery Options:
  • Standard Shipping (DHL/FedEx): $12.95 fee. Estimated delivery 10-15 business days after dispatch.
  • Free Shipping (EMS): Automatically applied to orders over $50. Estimated delivery 15-25 business days after dispatch.

Delivery times are estimates. We are not liable for delays caused by customs, carrier issues, or unforeseen circumstances. You are responsible for any import duties, taxes, or fees levied by your country.

5. Returns, Refunds, and Exchanges

Our commitment to your craft is reflected in our transparent returns process. The full policy is available on our website. Key terms include:

• Return Window: 15 days from the date you receive your order.
• Condition: Items must be unused, in original packaging with all tags attached.
• Process: You must contact us at [email protected] to initiate a return before sending items back.
• Non-Returnable Items: Opened/used consumable materials, personalized/custom items, and final sale products.
• Refunds: Issued to the original payment method within 5-10 business days after we receive and inspect the return.
• Shipping Costs: Original shipping is non-refundable. Return shipping is the customer’s responsibility unless the return is due to our error (wrong or defective item).

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Fly Fish Food Store or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, display, prepare derivative works of, or otherwise use any content from this site for any public or commercial purpose without our express written consent. The “Fly Fish Food Store” name and logo are trademarks of our company.

7. Limitation of Liability

Fly Fish Food Store, its directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to:

• Your use of or inability to use the website or services.
• Any errors or omissions in the content of the site.
• The purchase, use, or performance of any products purchased through the site.
• Unauthorized access to or alteration of your transmissions or data.
• Statements or conduct of any third party on the service.

Our total liability to you for any claim arising from your use of the site or purchase of products shall not exceed the total amount you paid for the specific product(s) giving rise to the claim.

This limitation of liability reflects the allocation of risk between the parties and is a fundamental element of the basis of the bargain between us.

8. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Tennessee, United States, without regard to its conflict of law provisions.

Any dispute arising from or relating to these terms, your use of the website, or your purchases shall be subject to the exclusive jurisdiction of the state and federal courts located in Nashville, Davidson County, Tennessee.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The “Last Updated” date at the bottom of this page will be revised. Your continued use of the website after any changes constitutes your acceptance of the new terms.

10. Contact Information